Talk to the Convertly team
Questions, feedback, or feature requests — send us a message and we will get back to you as soon as we can.
Emailsupport@convertlyimg.com
Frequently asked questions
- Is Convertly free to use?
- Yes. Every image conversion tool on Convertly is free to use, with no account, trial, or payment required. You can convert as many files as you need.
- Are my images uploaded to a server?
- No. Conversions run directly in your browser using local processing, so your images never leave your device. The site does not store the files you convert.
- Do I need to create an account?
- No account is needed. Open a converter, add your image, choose the output format, and download the result.
- Which image formats can I convert between?
- Convertly supports the common web image formats: JPG, PNG, WEBP, GIF, and SVG. Each of these can be converted to the others where the format allows it.
- Is there a file size limit?
- There is no server-side limit because nothing is uploaded. Very large images depend on the memory available in your browser, so unusually large files may take longer or fail on older devices.
- Can I use the converted images commercially?
- Yes, the conversion itself does not restrict how you use the output. You remain responsible for respecting the license or copyright of the original image.
- How do I report a bug or request a format?
- Use the contact form on this page. Include the original format, the target format, and what happened, and we will look into it.